The future OM processes, irrespective of the industry, should be created based on the following design principles: The next generation of OM should have an optimal blend of process and technology integration to fulfill increasing customer demand with minimal input costs. Here are the key features of the next-gen OM: While the first one will consider elements like consumer sentiments, economic and political stability, the second one will provide a more accurate data-driven insight on buying behavior, degree of responsiveness to a given product, payment patterns, input channel preference, satisfaction index etc.
All these insights put together will determine the future design of the OM processes. Analytics will help the organization make better forecasting which will have significant effect on inventory planning, demand planning, and just-in-time procurement to indicate how many people will be required in the shop floor and back office to manage OM operations. With increasing pressure to optimize sales cost, a considerable effort is currently invested in technology to transform business processes.
On the forefront of that is OM, one of the first processes to embrace automation. The traditional methods of receiving order entry inputs carry inherent risk of larger cycle times and accuracy issues. This is made possible by leveraging Artificial Intelligence AI. In a typical OM scenario, robots can do all the order entry if the information is provided in a structured format. Robots enhance accuracy and can work 24X7, which expedites the process. Automation is applicable across the landscape of order management. Self-service is fast, efficient, and provides information on the fly.
Customers like to look, choose, order, track, and pay online. In a B2B scenario, buyers like to obtain quotes online, have a complete visibility of the customer account, verify outstanding balances, and raise disputes. It also enables other facilities like obtaining a statement of accounts, downloading invoice copies etc.
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Self-service enablement is one of the most important features of the next generation OM. Internet of things Io T will transform the OM experience. Sensors attached to a pallet containing spare parts or consumer goods will automatically trigger a signal for creating purchase requisition once the inventory goes below a given threshold level.
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We can imagine a zero touch order processing which will automatically create the purchase requisition and transmit the PO via structured procurement platforms to the sellers. Organizations often face the dilemma of where to operate from, is offshore or nearshore location strategy beneficial for OM contact centers? All the riders have to be evaluated carefully before taking the right decision. OM processing activities like taking orders, entering orders in system of records, creating a quote, responding to order status are widely advisable to be operated from an offshore low-cost location as it adds up to the cost if operated onshore.
Business leaders would like to stay continuously informed about what is happening within the organization, and outside. It is a team leader of various activities in the organization if we take a bottom up approach, alternatively, this function serves as the first touchpoint to the customer if we take a top down view. In OM scenario, the sales manager or the plant head or head of the supply chain should be able to view order-specific details. For this function to be successful, we need a solid connection seamlessly orchestrated between all upstream and downstream activities.
For example, OM should drive inventory planning patterns, and out of stock information should adequately alert OM engines to inform customer on the delay in fulfilment. Hence, there is a need for a single point orchestration tool, which can accommodate and connect the dots seamlessly. This tool will serve as a wrapper over the system of records with bidirectional data flow capabilities connected to all activities in the OM journey. It will also have inherent capability to store humongous information that can be used as desired for analysis purposes.
Order management as a function has always been dynamic.
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To provide a holistic customer experience, the future order management processes will have to keep up with the demand and expectations from the market. The next generation of order management will bring in a new era in agile, cost-effective, and efficient end user experience powered by analytics and digital transformation. Kingshuk is a sales side supply chain domain expert with over 18 years of work experiences across order to deliver, after market, bill to cash and FAO transaction finance practice.
With a career spanning over a decade in BPS industry Kingshuk has handled multiple responsibilities in BPS operations, transitions, transformation business process reengineering and process consulting for multiple industries. Kingshuk is currently heading practice and solutions for manufacturing vertical. The lecture will take place on Wednesday, February 20, at pm in Rockefeller Hall In this lecture, Becky will reflect on lessons learned from offering those poetry workshops in the camps, what working across languages requires, and how poet-activists need to stay loose in the knees as state policies change.
Mootacem Mhiri, lecturer in Arabic at Vassar, who translated two poems by expatriate Eritrean poet and novelist Abu Bakr Khaal in this border-crossing anthology, will host and participate in this poetry reading. As the refugee crisis fades from the front page of newspapers, comes as a plea against historical amnesia and inertia; this collection of poems is an antidote that reaches beyond despair to renewed action.
Additionally, the poets and poems featured in the reading hail from diverse backgrounds linguistically and culturally. The expansive physical geography of their nationalities, stretching from the US to Africa Nigeria and Eritrea , all the way to Asia Iran , and the Middle East Palestinian Diaspora , mirrors the complexity of the mental and emotional worlds that bring people together and inspire poetry readings. Vassar College strives to make its events, performances, and facilities accessible to all.
Individuals with disabilities requiring special accommodations must contact the Office of Campus Activities at least 48 hours in advance of an event, Mondays-Fridays, at For detailed information about accessibility to specific campus facilities, search for "campus accessibility information" on the Vassar homepage. Introduction Price Discrimination is the practice of charging different consumers a different price for the identical good or service for example charging children, university students and old aged pensioners lower prices than other cinemagoers.
There are three types of price discrimination, first degree, second degree and third degree price discrimination. The first price degree discrimination, involves charging each consumer the price they are individually prepared to pay. In first degree discrimination the seller or the firm would have captured the entire consumer surplus and this will now be producer surplus, thus a firm or seller earns a higher level of profit than simply charging a single price to all of its consumers. Second degree price discrimination involves charging different prices for different amounts consumed.
Third degree price discrimination involves charging different prices to different groups of people such as charging students, children and the elderly different prices. Price Discrimination is the practice of charging different consumers a different price for the identical good or service. Price discrimination is desirable for firms as firms are able to capture the markets consumer surplus. This surplus arises because in a market with a single price, some customers the very low price elasticity would have been able to pay more than the single market price.
Conclusion Thus it can be seen from the diagram that revenue produced with price discrimination is higher, thus benefiting the firm. Another advantage of price discrimination is that the extra revenue which is produced by firms can be used for research and development into new goods and services, benefiting consumers. Moreover, consumers with higher price elasticity of demand such as students and the elderly will have to pay less. Thus the firm will set a lower price for that consumer, benefiting those consumers. Price discrimination in some contexts may also have substantial disadvantages; Consumers with a lower price elasticity of demand will have to pay a higher price.
Price discrimination is not allocatively efficient occurs when resources are distributed in such a way that no consumers could be made better off without other consumers becoming worse off as price is greater than marginal cost. Thus there will be a decline in consumer surplus for consumers with a low price elasticity of demand. This essay engages well with the question, offering an insight into price discrimination whilst giving disadvantages and advantages for both the consumer and firm.
I would've liked to have seen a bit more evaluation on the second question regarding desirability, Read full review This essay engages well with the question, offering an insight into price discrimination whilst giving disadvantages and advantages for both the consumer and firm. I would've liked to have seen a bit more evaluation on the second question regarding desirability, using phrases such as "it depends upon" etc. The analysis in this essay is strong, picking out the key conditions of a market where price discrimination is applicable.
If I were answering this question, I would've applied some of the conditions to a market which price discriminates. For example, I would comment that it's easy to separate ticket types on a train, and can use age segments. The diagrammatical analysis is strong, and the concept of consumer surplus is strongly explained. I liked how they show the mechanism of the diagram, commenting on P1, P2, etc rather than aimlessly placing it in the essay. Following from their point about profits leading to research and development, I would've liked some evaluation to whether a market not price discriminating could afford to invest in this.
Some discussion of efficiency in the long run may have been useful here. When talking about price discrimination, I always note that it actually makes services available to some groups. For example, without price discrimination, train services would not sell off-peak tickets, limiting students and pensioners access due to the cost involved.
This essay is structured well, following the subheadings clearly. I was impressed with the style, as they use connecting words such as "thus" or "moreover" to link the stages of the mechanism. Showing such sophistication allows marks to be given for analysis, as it shows understanding of the concept. Spelling, punctuation and grammar are strong throughout. With the writing prompts, story starters and story writing ideas on this page, you're well on your way to creating terrific plots for romance books, fantasy books, mystery books, funny stories, short stories and more.
Put a twist on traditional stories, legends and fairy tales. And after all that trouble, what does the silly girl do? Spurn Prince Charming and run off with the palace cook. But can you really blame her, seeing she's been fed nothing but scraps all her life? More Cinderella story ideas and writing prompts Sleeping Beauty, years later What happens when Sleeping Beauty wakes up -- not 1 years later -- in the 21st Century?
How will she adjust to a world of computers, the internet, handphones, television, air travel and school life? Will she be a miserable misfit or will she live it up as a swinging teen-princess? Sparks fly between the two strong-willed characters. How she sets about educating, enlightening and outwitting him gives the writer much scope for creating comical situations spiced with dramatic dialogue More Beauty and the Beast story ideas and writing prompts Misunderstood, maligned and miffed about it..
You mean that crazy kid who kicked up a big fuss over nothing? Of course I didn't mean to eat her up, or her grandmother either -- the stupid old crow. All I wanted was to take a nap on the bed but the silly girl started screaming like a banshee Jack's nothing but a thief, when all's said and done -- climbing up my beanstalk, sneaking into my house, stealing my hen and my money.
And to add insult to injury, he's made out to be the hero Wails of a Wicked Witch I've been sadly maligned, I'll have you know. Snow White was your typical giddy teenager, gadding about from one wild party to the next, and that's how she ended up with those seven shady characters A Wail of a Tale: more writing prompts and story ideas with Twisted Fairy Tales from the Wicked Witches Club Weave your story round a central character with an all-consuming passion -- someone who'll stop at nothing to get what he or she wants, be it money, power, revenge, fame or a lover.
Lew goes to all lengths to win her: turn this into an adventure, mystery or fantasy story with plenty of hair-raising escapades, or develop it as a humorous story with lots of comedy. Driven by a Dream Don has an all-consuming passion for fast cars. He achieves his dream but at great cost -- the loss of everything else. Will he be able to get back what he's lost -- or does he even want to? Or, she uncovers secrets that reveal the truth about her father, lover or family - revelations that throw a totally new light on past events.
Build your story around a terrible secret -- one so horrendous that the characters will go all out to protect it. Some examples: Mystery of the Missing Mum Mick is a single parent with three children. He moved into the neighborhood two years ago, and has built a cozy home for his family. One day, one of the kids stumbles onto a strange, heavy trunk in the basement Along Comes an Imposter Pat is an orphan, a teenager living on the streets. He answers an ad by a wealthy couple looking for their long-lost son, and worms himself into the family's affections.
Just as he is congratulating himself on finally living the life he's always wanted Home Alone Ann must guard a terrible secret from her younger siblings -- their parents are serving time in prison. She tells them Daddy and Mommy are working abroad and sending money home. One day, her kid brother chances upon an old newspaper clipping A character travels to another place -- glitzy city, tropical island, another world, another universe, back in time or into a future world -- which seems at first to be the perfect paradise.
Or, he or she accepts the shortcomings and begins a new life in this place. You can have two evenly-matched persons or groups; this creates tension and suspense in the story as the parties fight it out to the bitter end.
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Or, you can have unevenly-matched rivals, with the "good" guy s being the underdog s. This arouses your readers' sympathy; you get them involved in your story, rooting for the weaker side. Examples: Jake and Jack are both in love with Lori. Responsible, restrained and irreproachable in his conduct, he is a pillar of the community. Not so with Jake: a rascal and a scallawag, as every good fellow in town will attest; a man of uncontrollable passions who will stop at nothing to get what he wants -- and he wants Lori.
Buzz has been running the family business for years, ever since his father became bedridden. Bud, the younger brother, discovers the truth and confronts Buzz. Buzz will stop at nothing to retain control of the business; faced with exposure, he decides to get rid of Bud. With his superior business acumen and cunning, he plots to discredit Bud. This exchange of correspondence helps to advance the story, and also provides insight into the minds of different characters.
Epistolary stories can take many forms: for example, a romance novel comprising love letters between a couple; a mystery story where clues are hidden in the letters, thus inviting the reader to discover the murderer before the detective does; historical fiction, where a series of letters paints a dramatic picture of exciting events. Or, write the story in the form of a diary: this is especially effective in novels where the principal character changes and develops as the story progresses.
Set a time limit for someone to complete an important task, one where failure will lead to dire consequences. Build suspense by putting obstacles and conflicts in the way. As the deadline looms, show how the chances of success become more and more remote. Add a surprise ending, with the mission accomplished against all odds. Some suggestions: Kids exploring a cave are trapped by fast-rising waters. They have only minutes to find a tunnel that will lead them to safety. Then they drop their only torchlight down a deep hole, and it's pitch dark in the cave Terrorists have planted a time bomb in a high-rise building downtown -- but which one?
Minutes tick by as the hero unscrambles clues that'll lead him to the bomb Meanwhile, hired killers are hot on her heels, and the hero must get to her before they do Please visit often for new writing prompts and story ideas. Here's a creative writing website for kids, by kids: can post stories, book reviews, and comments on other kids' writing - and get great writing prompts and ideas for your own stories!
There are people who write, but I think they're quite different from people who must write. Few novels so appealingly evoke the daily world of childhood in a way that seems convincing whether you are 16 or The novel opens with the adult Jean Louise "Scout" Finch writing, "When he was nearly thirteen, my brother Jem got his arm badly broken at the elbow. This echoes the way the whole book unfolds—in no special hurry, with lifelike indirection.
The book's two plots inch forward along parallel tracks, only converging near the end. The first plot revolves around Arthur "Boo" Radley, who lives in a shuttered house down the street from the Finches and is rumored to be some kind of monster. Scout, Jem, and their next-door neighbor Dill engage in pranks, trying to make Boo show himself.
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Unexpectedly, Boo reciprocates their interest with a series of small gifts, until he ultimately steps off his porch and into their lives when they need him most. The second story concerns Scout and Jem's father, the attorney Atticus Finch. The local judge appoints him to defend a black man, Tom Robinson, who is falsely accused of raping a white woman.
Atticus suspects he will lose the case, but he faces up to the challenge just the same, at one point heroically stepping between his client and a lynch mob. Along with its twin plot lines, has two broad themes: tolerance and justice. Lee treats the first through the children's fear of their mysterious neighbor. She illustrates the second with Atticus's courage in defending Robinson to the best of his ability, despite the racial prejudices of their small Southern town.
Tying the stories together is a simple but profound piece of advice Atticus gives Scout: "You never really understand a person until you consider things from his point of view Until you climb inside of his skin and walk around in it. Any claims for as a book that changed history could not have seemed more far-fetched one winter night in , as Nelle Harper Lee huddled in her outer-borough New York apartment trying to finesse her unruly, episodic manuscript into some semblance of a cohesive novel. All but drowning in multiple drafts of the same material, Lee suddenly threw open a window and scattered five years of work onto the dirty snow below.
The novel had its origins in Lee's hometown of Monroeville, Alabama—the small, Southern town that the fictional Maycomb is based upon. Her father's unsuccessful defense of a black man and his son accused of murder, in addition to the Scottsboro Boys trials and another notorious interracial rape case, helped to shape Lee's budding social conscience and sense of a dramatic story.
Along with his legal practice, Lee's father published and edited the town newspaper. His regard for the written word impacted Lee's sensibility as surely as his respect for the law. Lee would name her idealized vision of her father after Titus Pomponius Atticus, a friend of the Roman orator Cicero renowned as, according to Lee, "a wise, learned and humane man.
Once she fastened on 's review echoed many similar notices that praised the novel for its moral impact: "A hundred pounds of sermons on tolerance, or an equal measure of invective deploring the lack of it, will weigh far less in the scale of enlightenment than a mere 18 ounces of new fiction bearing the title. During that time, it had won the Pulitzer Prize for fiction and the hearts of American readers.
She was bored with school and resisted any sort of conformity. In high school Lee was fortunate to have a gifted English teacher, Gladys Watson Burkett, who introduced her to challenging literature and the rigors of writing well. One can't help wondering how literary history might have been different had Harper Lee thrown her manuscript out the window on a slightly windier night. Lee loved 19th-century British authors best, and once said that her ambition was to become "the Jane Austen of south Alabama.
If Nelle Harper Lee ever wanted proof that fame has its drawbacks, she didn't have to look farther than her childhood neighbor, Truman Capote. Eventually she became editor-in-chief of the , a quarterly humor magazine on campus. Despite her father's hopes that she would become a local attorney like her sister Alice, Lee went to New York to pursue her writing. At this point, it still resembled a string of stories more than the novel that Lee had intended. After her enormously successful first novel, she lived a life as private as Capote's was public. Lee became a title lawyer, he once defended two black men accused of murdering a white storekeeper.
She spent eight years working odd jobs before she finally showed a manuscript to Tay Hohoff, an editor at J. Under Hohoff's guidance, the perspective was changed to Scout as a child, and two and a half years of rewriting followed. Nelle—her first name was her grandmother's spelled backward—was born on April 28, , in Monroeville, Alabama.
When the novel was finally ready for publication, the author opted for the name "Harper Lee" on the cover, because she didn't want to be misidentified as "Nellie. Lee later researched a book, similar to Capote's , about a part-time minister in Alexander City, Alabama, accused of killing five people for their insurance money and later himself murdered by a victim's relative. It wasn't until February of that news of a second novel surfaced, when Lee's publisher announced a newly discovered manuscript for has sold more than 30 million copies in forty languages.
Her mother, Frances Cunningham Finch Lee, was a homemaker. Shields, Lee was unprepared for the amount of personal attention associated with writing a bestseller. Daily Double. Ebates User Rating. SF Sebastian T. A Loyal Customer since Ebates has always been professional. Every represe I am so impressed with Ebates! When I joined as a result of a friend's recommen Angel Griffin. I just love shopping through Ebates and when applicable I always do.
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