Open Today! Look for this link on your favorites: Save. Service Specials Own a Scion? Your Scion will receive proper care by trained technicians using Genuine Toyota Parts. Your next service. Get E-Price Complete the form below to get a quick response. Request Parts. Phone Email. Automatic Manual. I would like installation with this part. Add a second part. Add a third part. By submitting this form you will be requesting part prices at no obligation.
A representative may contact you within hours if we have any questions about your request. Search By Keyword. Year Make Model. I appreciated the customer service I felt like they were very friendly and informative of what I needed for my particular car gi I appreciated the customer service I felt like they were very friendly and informative of what I needed for my particular car given the make model in the mileage that was on the car.
I also did not feel pressured in any way to purchase any additional products or services. Gale J. From Massillon. Very friendly and professional people. Explained things to me and told me what I'll need in the future which is nice, so I can p Explained things to me and told me what I'll need in the future which is nice, so I can plan on doing those next visit. Didn't feel pressured to purchase immediately which is wonderful. They were quick and efficient. Love going into that shop! They changed my oil quickly. Made recomme Made recommendations of what I needed done, but was not pushy at all.
Very good experience. Your price is too high, way beyond value for the simple service received. After recently relocating and leaving my trusted regular oil shop, I was hesitant to try someplace new. My husband visited anoth My husband visited another location and kept speaking about how fast and friendly the service was. I decided to try it out for myself and could not be more impressed.
Not only was the service fast, but the employees were friendly, knowledgeable, and communicated with me throughout the service. Lisa M. Wasn't upfront on the pricing. Mile S. Friendly staff. No pressure to buy things that i don't need, only sugestions for things i'll need in future. Staff was very friendly and courteous. Did not try to pressure me into purchasing something I did not need. I will go back because of this visit. Karen S. Staff was personable and knowledgeable about our vehicle. Christopher and his team were great! We enjoyed our experience and will return for our next oil change.
I was able to get in out in about 20 minutes. That makes me happy. Sandra v. The staff is always friendly, polite and professional. They always completely check out my vehicle which makes me feel much safe They always completely check out my vehicle which makes me feel much safer driving away. I told the representative of your company that I only wanted an oil change. He started you need and started listing things I nee He started you need and started listing things I needed. I kept saying just an oil change but he continued listing things I needed. I don't like that when I said just a change.
Easy in and out. Can seat in my car. The technicians were great. Dennis J. Nice guys, well trained. Your prices are for a serpentine belt is The belt cost I'd imagine 20 minutes to put it on. Too much. Or, Fast, courteous and efficiant. Timo g. Fast nice people saved cash thanks. When he sells the extra services, he put I think that Very professional, knowledgeable, and friendly. These guys are great. They were fast and friendly and really went above and beyond to make sure they had everything covered.
I had some questions for the guy checking me in and he was patient and answered them in a way that was easy to understand. Valvoline is more expensive than where I usually have my oil changed but I will be coming back to this location because I had such a good experience. Big Red. Quick service, Quality of product.
I'm disabled and it is hard for me st this point in time to exit the car. I literally pulled into s stall and they took care of I literally pulled into s stall and they took care of the rest. I made the mistake of telling the Ted haired guy I used to work at Enterprise and spent the rest of the time I was there insulti I made the mistake of telling the Ted haired guy I used to work at Enterprise and spent the rest of the time I was there insulting Enterprise and everything about them,and the cars.
Melissa A. It was done in a timely manner and the workers were very polite. I was in and out. Very quick. Ron M. Good Customer ServiceQuality work. The GM tech which was manager was highly educated and made you feel good about service.
Steve S. I have been taking my company fleet van to Valvoline for 5 years and they are the best. I will also continue to take my cars the I will also continue to take my cars their also. Fast, no pressure sale and Friendly. Laura A. I was completely informed of everything that was looked at and asked my preference on what products I preferred. Troy was very Troy was very professional and my experience was great! Jennifer S. Wonderful customer service, friendly, explained everything they were doing, fast service, and very polite. Fast, friendly, and helpful staff and service.
Thank god I had a coupon. The dealership I usually go to only charges The dealership I usually go to only charges me 46 and they do more to my vehicle. Laura S. Darcy P. Workers were very knowledgeable and friendly. Just an oil change. Well given i just got an email about an oil change on a car I sold half a year ago, I assume that the staff isnt doing their due Well given i just got an email about an oil change on a car I sold half a year ago, I assume that the staff isnt doing their due diligence.
The staff at this particular location are amazing - they are quick, knowledgeable and friendly. They never pressure you about sa They never pressure you about sales, always let you understand your options and keep you up to date as the service is underway. I can get in and out without an appointment. Quick and friendly crew. This was the first time we went, it was nice, quick and friendly.
The staff was friendly, prompt, didn't pressure me with extra services. They replaced my rear wiper and did everything within th They replaced my rear wiper and did everything within their power to install it, even though it was discovered that a piece on the arm was missing. The staff was friendly, informative and helpful, yet not pushy. They completed the work quickly, there seemed to be a-lot of syn They completed the work quickly, there seemed to be a-lot of synergy with the team. They were fast and sufficient. They were personable and helped inform me about all my needs for my Jeep.
Just Bill. They do excellent work. Pope Paul and the Illegals.
Just overall time an speed. Time is money to me. Massillon resident. They were very busy with six cars and did great job servicing all. PAUL W. Bryan M. They were professional and friendly.
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Woeked to make couple things with my car working. Great experience. Great service speed. Was really fast. Pleased with quality of service in a timely manner, and friendliness, politeness and communication of technicians. They were straight up front about the price then did everything to help me find a coupon on my phone since I am on a budget. I like how they suggest what needs done and when and did not make me feel like it was an immediate right now or my car was going to fail moment.
Quick service and awesome staff!! Larry D. Team was very knowledgeable and friendly!! Mary A. I don't even have to get out of my car. It's quick and professional and the staff It's quick and professional and the staff is very friendly. The guys were very nice, helpful and went above and beyond to help me.
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They showed me a crack in my headlights i didnt even noti They showed me a crack in my headlights i didnt even notice. They let me know my options and did not push me to buy anything. Then, Trent went above and beyond to clean the headlights. Really great crew. I feel good coming here. John Wick. Steve M. Always a great staff who is friendly and helpful.
Julie S. Super friendly and helpful staff! Did not have to wait. Quick in and out. DePasquale two. They guys are always friendly and efficient. In and out quickly. Always make recommendations without pressure. Drive to this Val Drive to this Valvoline when we live in Canton. I was satisfied with my experience, it just took a whole lot longer than anticipated.
Crew very nice to deal with. Very courteous and took care of my oil change needs. Picky about my car and wouldn't just trust any Picky about my car and wouldn't just trust any one with it. Don Zickefoose. You c Joe R.
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To be highly satisfied with the entire experience it would have to be about half the price :- Which I realize would put you out To be highly satisfied with the entire experience it would have to be about half the price :- Which I realize would put you out of business, but still. It is my hard earned cash. The coupons I get definitely influence me to come in. Everything else about the service is awesome! Carol L. I was completely satisfied with my experience, I sorry I don't consider getting my oil changed a highly satisifing or pleasant I was completely satisfied with my experience, I sorry I don't consider getting my oil changed a highly satisifing or pleasant experience.
The staff is always friendly and professional. They always check my lights and tires. Keep me updated on recommendations to keep Keep me updated on recommendations to keep my car well maintained. The staff was very friendly and service focused. I have used this service in the past. The gentleman that processed me was rude, and kept telling me about his side business of repairing engines.
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They always been every good with me they answers my questions and make sure I understand everything that they are doing. I alway I always go back to them. I went to Valvoline today to have the oil changed and to buy a new battery. I was tol I was told that I did not need an oil change,,it had only been 4, miles and I should not need one for another 2, miles.
When they checked the battery they discovered I had purchased it at this Valvoline in and that it was still under warranty.
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So instead of having to pay full price for a new battery I only had to pay half due to the warranty. It is great to know that Valvoline will not change the oil needed or not. It is why I have been going there for over 5 years. Thank you very much,. Cody Arnold. The manager was the one receiving the sale and pitching his thoughts on what would be smart for my vehicle. He first started off He first started off nameing everyone on the crew and what the specific job was.
They even had a new trainee on the job doing the top side of the oil change. Everyone was very profecinal and courteous! Seriously highly satisfied with this location! Friendly of the staff. Todd C. It was a pleasant experience overall. Staff very courtesy and helpful. Being a veteran, they not only have me a discount but also thanked me for my service.
Am I just getting old? Too expensive. I can get an oil change at most shops for almost half the price. Robert Agnes. Friendly, knowledgeable and fast service. Quick, professional service. Very friendly and knowledgeable staff. Very quick and efficient. Notified me that I have a small oil leak which I didn't know, s Notified me that I have a small oil leak which I didn't know, so now I can keep an eye on it. Very happy about that. Christopher J. Fast and friendly and economical. Service with no force to by more services if not needed. They got me in quick, worked fast, were super friendly and already had all my information in the computer.
Some things needed up Some things needed updated and the guy did it quickly. Great professionalism. The only complaint is that we requested that no wiper fluid be topped off because we use The orange rainx The only complaint is that we requested that no wiper fluid be topped off because we use The orange rainx exclusively and the shop did top off the wiper fluid. Most friendly mechanics I have experienced this far. Shannon H. I really enjoyed the service and explanation of what the best option was for my oil change. Exceptional service!! It is fast and affordable, can't get much better than that.
They made sure that I knew what to do to be as safe as possible on the road. They were very kind and funny. Making you feel welc Making you feel welcome. Polite, friendly employees and fast service. Jeff M. Friendly, knowledgeable staff and quick service. Bud F. Very satisfied with the experience and the way that the work was done on my car.
The service I received was very quick and efficient with good customer service as well. Right before I was about to leave my car Professional, polite, and accomadating. Knowledge and professionalism of the gentleman that took care of me! Brad W. Chris and his crew are great. Fast reliable service! Quick friendlyThis survey could be quicker. Great knowledge and customer service from Trent in Massillon ohio. Karen P. Staff was polite and helpful, service was quick, good value.
Great staff and recommendations. Staff was friendly, prompt and professional! They could not rotate my tires. I kinda felt like they just did I kinda felt like they just did it want to do it. Renee P. Did good work, was polite, and fast. Friendly and informative staff. Justin G. Everyone was very polite and knowledgable. Friendly, as well. They seemed to know their jobs and work well together.
Brandon H. My visit was quick and painless. Also an employee went out of his way to tell me my oil pan was rusted out and needs inspected. He was very nice. Pam G. Attendant very informative. Oil filter issue with some spill. Mark F. Did not have to wait very long and the staff was very friendly and professional. Dont want it to go tto your head. Perry Township, Gemini. Staff answered my questions and took care of my needs quickly. In and out. Friendly service. Troy G. Everything went very smooth from start to finish! Prices were way too high and I felt pressured to buy more things than I needed to.
Michael M. The friendly staff did a great job. They informed me of what was recommended and what I needed for my vehicle. I will continue t Robert D. It went well, was quick and the manager explained everything. I also liked that after the work was done they had me run the car I also liked that after the work was done they had me run the car for a bit to ensure everything sealed up correctly.
Sharon B. Always efficient , polite and professional. Kat M. The guys were friendly and efficient. The rep did offer good advice concerning the benefits of the services he recommended for the future. Very knowledgeable and frie Very knowledgeable and friendly. Julie C. Quick, efficient service and everyone is always polite and helpful. Becky M. They were helpful, polite, and didn't talk down to me or "scare" me into additional services. Service was done quickly.
Pamela H. Just very helpful in answering my questions before, during, and after my oil change. I was in the car and my brother was waiting In addition to the oil change we had the timing belt replaced. I believe it was looking bad, but not quite sure. Your employee changed the belt a lot faster than I expected and we were on our way. So, I'm starting to think that your employees can fix a lot more than just oil. Nicely done and excellent customer service from the guy in charge of my job.
Looking back on that day I'm sorry I didn't remember his name. Thanks to all the employees for a great job. Quick and easy. The staff was knowledgeable about products. Love this place guys are great. Sandra D. Fast, easy and great staff!! Amy W. They made me feel very valued as a customer. I asked questions regarding my other vehicle which I'll be taking there for the fue I asked questions regarding my other vehicle which I'll be taking there for the fuel system service. I won't go to another oil place again. They were very knowledgeable and friendly. I've always hated going to get my oil changed at other places, but I love it here.
Cathee A. The CSR was extremely friendly and welcoming, he explained everything and genuinely seemed to enjoy what he was doing. All of th All of the gentleman working on my vehicle were very courteous, smiling face and plenty of friendly phases of "have a great day, come back again, thanks for using our service, etc" definitely a wonderful group of workers that were quick and eager to get the job completed the right way. Honda C. I showed up minutes before they closed on a record breaking 90 degree day. They didn't rush, followed what I would conside They didn't rush, followed what I would consider normal oil change steps and did the job with a good attitude.
It might seem like no big deal, but, those are the conditions in which customer service can suffer. By the way, I almost never take the time this question. Price match made me choose valvoline and close to were i was didnt have to drive far and line was none waiting quick price was Price match made me choose valvoline and close to were i was didnt have to drive far and line was none waiting quick price was almost just right.
I used competitor coupon. Valvolines best oil out there without breaking wallet. Eddie J. It was quick, and the attendants were able to provide me with useful information about a vehicle which is new to me. Bonnie R. Great to be acknowledged, as being my first visit because I pulled to the side not knowing I was to pull behind the car in the Great to be acknowledged, as being my first visit because I pulled to the side not knowing I was to pull behind the car in the bay, good job guys Steve D.
The staff was very professional. They offered other services but respected my wishes to decline. I like that they do safety ch I like that they do safety checks afterwards. It helps me feel that they are wanting me to be safe. I also like the maintenance sheet they give you after visits to show you how often certain parts of your car should be looked at. The staff was very courteous and respectful especially when they realized I was a veteran. They all kept thinking me for my serv They all kept thinking me for my service.
Dustin Durant. It was fast, easy. Everything was explained and the employees were very courteous. Lee H. The attendant was very friendly and did not pressure me to purchase additional services. He also seemed knowledgeable about the He also seemed knowledgeable about the services. Furthermore, he answered my questions and concerns and made me want to return for an oil change on another vehicle. Very personable. Happy to talk "Shop" with me regarding my vehicle, the brand, engines, etc. Bill R. There is a new requirement for my Toyota to use full synthetic oil.
The Tech explained everything clearly. He also made me aware He also made me aware that the last oil change from the Belden Village location lowered my mileage requirement to 3, miles. Knowledge, and professional presentation was evident. This must have been the fastest oil change I've ever received. There was no wait, your staff was very curious and polite.
Just a very good experience overall. Rick Fell. Coupon Saved Me Money.. The price is double of others in the area. They try and sell you stuff you might not need like an antifreeze flush. Telling me i I paid 50 dollars for low grade oil when another place is 47 dollars for high mileage oil in bottles not a dispenser. Good service. Nice guys. Good service, pleasant people and no pressure to buy things I can't afford and don't need.
I live less than a mile away. They local and they are great at what they do! They know more about my car than I do! I'm going ba I'm going back for the transmission service soon! Paul S. I was told I needed a new air filter. They showed me a gray, dirty, feather filled filter. I declined the new filter and drove I declined the new filter and drove down the street to order one from a local auto parts store. When my husband went to change out my newly purchased filter, he showed me that my airfilter was barely dirty.
Upsales are the worst part of a visit. Tonya Davis. Go often to this shop, and im alway pleased!! Highly satisfied in all areas would resemble a perfect event. Nothing is perfect. Scott F. Very good service, friendly, professional. Great customer service. I just have an understanding of what to exspect and everything was what I was expected.
Darin B. The crew at this Valvoline is the best that I have worked with. It was quick and got the job done. Although the price was a little high, The guys were all VERY nice, knowledgable, and very thorough with my car. The prices are getting way out of line! Auto dealerships are even cheaper! It was efficient. The staff was friendly and couteous. Bob S. You get in and out quickly and service guys know what they were doing. RON B. My personal preference of not using the "highest" or "lowest" choice when providing a rating. They do not try to pressure me for additional services. I am capable of performing vehicle maintenance myself; however, I like c I am capable of performing vehicle maintenance myself; however, I like convience if VoC.
Everyone was very knowledgeable about all my questions especially Chris and Tyler. Jennifer A. The staff was friendly. Everything was explained to me and the staff was helpful. Technicians were friendly and answered all of my questions. Awesome customer service, quick, honest. The guy I talked to and handled my oil change was very helpful. Quick and fast service. Service time is reason I would return not prices.
Pricing seems high but acceptable when you weigh it Pricing seems high but acceptable when you weigh it against a dealership that makes you wait an hour and a half even at the quick lane. Troy P. The staff was very friendly and helpful. Very friendly and professional staff. Homed in specific problems immediately. Jacob k. A fairly new guy tells my wife that you can compare synthetic oil to intercourse The staff was very friendly and the service was very quick.
I used the The reason I tried wad because of the coupon. The other place I used to go to moved but they always had the Love my visits here. The staff is friendly and doesn't try to make me feel like an idiot as a woman. Which is the main reason I I especially like when Tyler is working as he explains all costs and services in detail and he never tries to talk me into services I dont currently need.
He even catches things that some of the older guys do not. Great job! Will be back for every oil change and every vehicle. Valvoline is a tradition for our vehicles and will continue to be. Courtesies of employees. The guy i delt with was very nice and explained everything to me before hand. Lorna d. Very quick and knowledgeable. Very friendly. It was fast, staff was friendly. Good value and no high pressure. They tell me what they recommend and never pressure They tell me what they recommend and never pressure me to buy. They show me parts that they examine to show me they are still in good working condition not like other places that try to sell you items you know you recently replaced I visit this site often, I completely trust these guys to care for my vehicles and now my mom goes there too.
Please don't change the staff, I return because I trust these team members Thank you!!! Super knowledgeable, professional, yet friendly and courteous. Feel really comfortable this group working on my cars. Friendly staff, very laid back, honest and not pushy with upselling. The staff is friendly knowledgeable and efficient. The staff is reason I keep coming back. It was done quickly, and the rep ensured I took advantage of any c It was done quickly, and the rep ensured I took advantage of any cost savings.
Jackie G. The employees were so kind and very helpful. Just very gracious all around.. Took longer than expected but still not bad; to get highly satisfied you need larger service bays as my vehicle barely fit and t Took longer than expected but still not bad; to get highly satisfied you need larger service bays as my vehicle barely fit and techs had a difficult time maneuvering.
Tyler M. They had great employees. Did the job at a good pace. Price is to high in general at all stations. And other Products also. You can get a oil change other places For For sam For same service. Was asked if I Wanted to get air filter. I did need one. But 21 bucks? Heck I can get one for like 11 or 12 bucks at a partStore. I was told that my license plate light bulbs were out I was told that my license plate light bulbs were out and that they would replace them for a fee.
I was also told that my filter for my inside of my car was very dirty. At the very beginning of the visit explained to them that I was surprised by the high price of the oil change itself and then they told me about the tail lights are the lights on the license plate that added more money. The attendant did find a coupon which helped a little. And I did purchase the lights for the license plate also.
They were courteous and started the process on vehicle outside,. Monica E. I don't like being pressured to buy things that I probably don't need. Great friendly service and the knowledge about the parts was great. Quick service! I love not having to wait a long time for an oil change!
They also showed me my air filter and told me when it's They also showed me my air filter and told me when it's time for a new one. I appriciate that! In and out and very thorough. I like it when they show you why they are replacing something before they throw the old part away. Robert C. I was taken aback by the price. The previous visits oil change was less than 30 dollars.
I had a coupon for 10 dollars off this I had a coupon for 10 dollars off this time. When I was shocked at the price of 45 dollars the young man gave me an additional 5 dollars off. This brought the total down to