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I want to recognize Alberto Maldonado. Great sales person. He speaks spanish too. Thank you. I was shown multiple vehicles, I test drove one, and the salesman explained the different packages to choose from. Brian Campbell was an excellent salesman and the process was exceptionally pleasant from start to finish!!! The whole Galeana team made me feel like family and Al Auletta even walked me through using all the high tech electronics in my new Jeep Renegade.
No appointment needed! I thought my first experience was great From Hello to Goodbye it was unbelievable! Thank you for the excellent customer service. Wrangler Unlimited Sport S in my budget! Kris Crawford was awesome and made it happen! He tried his absolute best to find us the right vehicle for our budget. Reuben, who handles our finance was also very kind and helpful. Also Juan in finance was great and gave us the best rate possible on my car loan and was very patient when we had to return and redo paper work the next day.
Thank you Jesse Mendoza for all your help! No nonsense and listened to what we actually wanted and not what he wanted or needed to sell. The finance part is always grueling, never a short cut there and well understanding it will always be challenging. I recommend Ted to anyone looking to purchase a vehicle at galeana. Jesse Mendoza is very professional. Not only is he very honest, but also kind.
I would recommend Galeana to anyone. Highly recommend you stop by and see him if you are in a need of an upgrade. Thanks again Jesse! The process was simple and quick. We highly recommend him and this dealership! Ask for Jesse and you wont be disappointed! Upon arrival I met Dwyan and Billy and both of them made me feel comfortable leaving my car. I highly recommend stopping by to see either of these great representatives of the Galeana service department for all your service or repair needs. They have an amazing selection of inventory.
Great prices. Easy to work with, thank you Jesse Mendoza for all your help! The car was ready before the promised hour was up. Thank you, Leonel. Last week I took my car for basic oil and filter change, Leo, young kid took care of me and answered all my questions. I end up with a great deal package that not only include the oil and filter change but it takes care of the tires rotation as well.
They both made my car buying experience enjoyable! Both were extremely patient and honest with me. Chris was great with the financing and made sure I got the best deal possible!! Have bought 2 vehicles 1 new, 1 used and both times the finance people didn't quit until we got terms that we're great.
Service advisors work for the customer. Dakota worked with Mopar warranty people until they were able to get my repair covered. They asked my questions and got me exactly what I want and needed for my car. Very happy with the service. He was so nice and listened to exactly what we wanted. Alberto and the finance department worked their magic for me and my daughter and got us into a brand new Journey. He listened to what it was I was looking for and showed me vehicles that matched what I wanted. He got me into the perfect vehicle at a great price.
I am more than greatful with them!!! Will be coming in soon to buy from him! Leo was my service provider. He was great, right on top of things. He took great care of my car and me. We will definitely send our friends and family their direction! Thank you both! If go, ask for Rob. Very nice and professional. Al Auletta was great. He pointed me in the right direction with what I was looking for in a vehicle. Thank you very much. I am very happy with my new Jeep Renegade. The absolute worst place to buy anything. Condescending to there customers mixed with a sense of " I don't care".
Call and you get the run around excuse after excuse all the while being disrespected at every turn. The "throne" set up in the front of the showroom is disgusting. He made the process smooth and enjoyable with his great personality. Would definitely recommend! The finance department also made best efforts to accommodate our requirements and explain options fully.
They were looking for a while and came to the right place! Al Auletta was a great help to them and got them set up with the perfect vehicle for their needs!
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Highly recommend him and the Galeana Chrysler in Fort Myers. His professionalism, patience, and helpful demeanor made the experience of getting my dad get a new vehicle very easy and stress free. I would highly recommend Edwin and the Galeana team! Great salesman, great atmosphere. They whole dealership was awesome to deal with. Absolutely best dealership to deal with. Would recommend dealing with Rob to anyone. They made sure I walked out with the vehicle I wanted at a price I can afford.
They have a lot of great people working there, but one that stands out the most is Rob Tyler. This is my second time coming back to him for a vehicle. He makes the entire car buying experience an absolute joy. He is light-hearted, amusing and efficient. Very nice and peaceful environment of waiting room. Reasonable time to perform the requested service on my vehicle. Watching people come and go. They got me in right away without an appointment! I was done in just a couple of hours. The service advisor Jason was very attentive to my needs and the technician Shawn did a great job!
I spoke with JD in the scheduling department. He shared with me that the service department is completely booked up until Thursday, May 16th at am. Chris and Angel both did a magnificent job very good to work with and a pain-free experience. Made my experience awesome that day, but was a smokescreen post few months. January Update: Post a few months purchase. Obvious to so many I got scammed in my purchase! Never got a spare, was offered to purchase at full OEM costs! Al Aluetta didnt try and sell me something I didnt want. He knew what I was looking for and got into some that works great for me.
I love my new Jeep. Thanks Al and thanks to everyone at Galeana for a great car buying experience. That is his name. It's the best. He really works to find you the exact features want in the price point you have him. Not at the top of your range so you are stretching every month to pay it. He wants you safe and happy and able to come back to but the next one from him, too. Rob Tyler was my sales person and he was great to work with, he was honest, professional and friendly. I left there with my new Dodje Journey Crossroad and I love it! Juan called me to ask how he could make my experience better.
I have completed what he has asked of me and will hopefully take this review down if he keeps his end of the deal. I was very pleased that he reached out to me on his own as my calls were getting me nowhere. Shade tree service department. Smooth and fast transaction. They are the best. Took my truck in for a airbag recall and when I picked it up there were screws left in my cup holder. Tried reaching the service writer and it took 3 days for him to contact me through text.
Al Auletta was fantastic. You could tell that he really wanted our family to get the car we needed, and he worked hard to make it happen. Thanks, Al! Luckily, Jason, my service advisor answered all my questions and went above and beyond to helping me. Car was only away for a week, which I was expecting a lot longer. We were helped in buying a car by Ted and Angel A. Fantastic guys, knowledgable and very friendly!!
Would recommend this place to anyone looking for a new or pre-owned vehicle to call their own! Thank you guys! He exhibits excellent customer service skills. He made my car purchasing very smooth and easy. Thanks so much! My parents have been shopping for a car forever, but Al Auletta was the only guy who had the right one for our family.
Thanks, Mr. He was very helpful and not pushy at all. He got me a great price on a Jeep and I was very happy with my customer experience. He was professional and did everything he could to meet our needs. We love our Certified Pre-Owned Vehicle, and I would highly recommend you shop for your next car with him. He is a 5 star salesman. He was very patient. What a great salesman, he was awesome! This is the 5th vehicle that i have purchased from this dealership and the first truck. I got such a great deal that i couldnt resist. Also Angel A was very helpful and professional.
Rob Tyler was great to work with! Would recommend anyone looking for a new car come here and ask for Al!! My salesperson, Al Auletta, was amazing. Any make or model I wanted to see or drive he made it happen. Great service, knowledgeable, and very respectful. If you ever go here, request Al! They will pocket your rebates. I believe it's call cuffing the rebate.
Didn't realize tell when I got home at night.
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Gets the best deal he can for everyone. Thanks again Chris Millar for your help and assistance. The dealership does not pressure or push a specific brand and even allowed us to talk with another salesman in the KIA group next door. No pressure. He worked super hard to get mw into my new van.
He was always in contact with me through the whole process. I will always go back for my next car as well. Allan made the process so easy and convenient and we will continue to do business here in the future. I had been to many others test driving cars and David David was the best salesman by far. He was very professional and knowledgeable about the vehicles and made the whole process so easy. He went above and beyond my expectations. Excellent customer service! Allan Calvo is the best and I highly recommend you ask for him.
Second time we have been to Galeana and are excited to give them our business in the future. David and Angel made the purchase process as easy as can be. In and out within a couple hours including test drove, trade in, financing and all the paperwork. They did their best to get us exactly what we needed finance wise, and made sure we were comfy with water and snacks.
The service was free cause is under warranty, the staff is great and helpful, you can wait in a lobby drinking coffee, water and there are some snacks. Dakota, the technician was clear, did everything fast, and was so kind. Good experience for being the first time. The seller Rob Tyler was very professional! Thank you! He is fast and responsive. He was able to find me exactly what I wanted to purchase and follows through with his commitments.
Mitch Mickens was able to find the best rate for me and was able to answer and explain all questions I had. We high recommend him and thanks again.. He went above and beyond and got us what we needed! Thank you Allan Calvo and he is highly recommend. Jason did everything possible to help through a difficult multi-issue repair process and Juan the manager went above and beyond to help.
Much appreciated. You have earned a lifelong customer. Sent meggage but no reply. Pulled in at am and was still waiting for our truck at 1. Asked our service person at Me and my son went on a test drive with him but my wife was not with us so we came back with mom now to do a test drive to see what car she likes When I arrived, I noticed that I was due for a oil change and tire rotation. I decided to get the oil change but deferred the tire rotation since I could get that for free at Costco Jason is not answering my calls, manager Juan has not returned my message and I am stuck with loaner while they ostensibly hold my vehicle hostage.
I don't know what to do. He was so knowledgeable about the Jeep Wrangler. He made the car buying process simple and easy. If you want to buy a car, go see Tim at Galeana. I will definitely go back again. This young man is a great sales professional he is patient and very knowledgable. He will definitely get my business. Galeana has a great team. Empty promises. Also, make sure you check internet pricing before signing anything. They will pull you through the ringer. We purchased two vehicles in the last 14 months from this dealership and both are paid off.
We won't be coming here for a third. We saw him again and he said soon. Allan Calvo went above and beyond to make sure I got the car I wanted in the time frame I needed. I had negitive equity with my old car and most dealerships did not want to work with me unless I came with a huge amount down. I would definitely refer anyone looking to buy a new car! They made the process fast and easy and was out within and hour. He was so great! I was really impressed with my experience here.
Everyone here seems to be quick and efficient! Needless to say I will be back. This is my second vehicle and I am very very very happy with him thank Rob Tyler. Best experience ever from the sales person Al Auletta. Very professional, courteous, knowledgeable and friendly. It truly was a painless smooth experience and transaction. Extreme long waits and don't bother calling trying to reach someone in service. Starting with Dakota, he got me signed in right away. Dakota was very helpful getting me all the information I needed to have a better understanding on exactly what was going on.
Kris Crawford is a great salesman. Jesse is the man. Listened to the wants and the needs. Made sure we saw the vehicles that matched and made some recommendations. Well done. Jesse and Chris are brilliant. The prices were great and the whole process was clearly explained. Our new Dodge Journey is just what we were looking for. My Jeep is beautiful. I was greeted by a very friendly associate named Kris Crawford. Within 10 minutes Kris identified 4 different cars that were all excellent deals. Definitely recommend asking for Al Auletta when going to Galeana.
He was so helpful. Thank you kris! It was the best experience I ever had buying a car. I told him what I wanted and he delivered it. He went up and beyond every step of the way to make sure I was happy. He made communication easy and productive. After researching I found the one that I was interested in. I went to several dealerships and talked to several salesman. He answered all my questions and concerns. Nice gesture but seemed petty. I was told I'd be there for 1. I was also given some bs about having to need all this service done , when in fact I didn't because my jeep is serviced every 3 months.
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The whole sales team was excellent didn't waste my time or nitpick on the deal. He was awesome! He was willing to negotiate everything via text so all we had to do was show up and pick up the car. It was by far the simplest, fastest car buying experience we have ever had. I would recommend this dealership to anyone. David L. David was very helpful and knows what he is talking about! Crawford was our salesman. He was awesome I highly recommend going to Galeana and asking for Kris Crawford.
He has great customer service skills, pays attention to details and is very knowledgeable. And that is why our family are repeat customers!! We decided to go look at potential vehicles on a Sunday in the middle of the day. There were salesmen on grounds to help us find exactly what we were looking for found it online. We had previously bought a Durango here and ended up trading it in for a Pacifica. Chris in finance was also great to work with. I would highly recommend Galeana. I got a great Dodge Ram! David and the staff of Galeana was an awesome experience. David was professional, polite, and personable throughout the entire process.
We definitely recommend working with David if you are looking to buy, sell, or trade your vehicle. Very easy going and not pushy! My salesman was Daniel Gonzalez, he answered all my questions and got me the vehicle and price I wanted. There was a series of incompetent people in the registration process and the payment process. Went over and above to get this deal done!
So greatly appreciate everything you did. Great experience and goes above and beyond for every customer! Thanks so much!! He worked with you. Did not feel any pressure to buy. Thank you to Alberto Maldonado for yourcgreat help and experience?? The level of service was outstanding and professional. I left and headed to Galeana Jeep in Fort Myers. I was met immediately by a great sales associate Alberto Maldonado. The entire process was a pleasure from shopping to picking up. Even Chris Millar the credit manager was also easy to deal with , also a gentleman. We made an appointment with Kenneth McKinny the day before.
We told him the exact cars we wanted to look at He should have at least know where the keys were and where the cars were located. Best experience ever from the sales person Brian Campbell to the finance manager Chris Millar. Alberto did a great job getting us the right price and timeline for purchase. He worked on his day off to make sure we got what we wanted. Angel in the finance department was wonderful. Very honest, and easy to deal with and very helpful. Made a deal quick and painless. Also Chris Millar the credit manager was very great and helped with all of the paperwork and explaining everything correctly.
I would definitely buy another car from him. I had an extremely frustrating and disappointing experience with them. I am currently looking for a new vehicle at this time and will NOT be buying from any of the Galeana dealerships. Frank you need to open your eyes. Then went to the service department for an oil change, tire rotation Very organized and extra comfy waiting room with free snacks, coffee, water. I take all my vehicles to Galeana Chrysler for service.
Looking for a new JEEP, and Shannon was incredibly helpful and just a great salesperson in every way!! Costalglilia I worked with Shannon at Galeana. Bought my 3rd Fiat just last week. Very good salesperson. She helped me and answered all of my questions. Over the course of time it took us to find a vehicle that met my criteria and price, Ricky was patient, professional and comforting all at once!
We will be back.
I am not stupid. So towed to my house and fixed it. They were trying to rip a woman off. I would have had them fix it for that cost. His professionalism and willingness to make a deal that suited our family was great. Go see Rob if you want to work with a true sales professional. They are the best! They were very honest and helped me get out of a vehicle that I was upside down in. Buy your vehicles here!
Thanks buddy. Rob took care of us and got my family and I what we were looking for! We couldn't be happier with are new big purchase. He made it an enjoyable experience, he helped find the exact car we needed a Jeep Patriot. We are extremely pleased with our purchase.
Thanks Kris!! Great Customer Service from everyone, but if you go there ask for Mr. Auletta, making sure you feel very comfortable with your new vehicle. If you have in mind to change automobile this is a place you must visit, ask for Mr. Auletta, he is the best! I went in to have a foggy headlight changed under factory warranty on a basically new truck that their parts and services department advised would cover it 5 weeks prior and have an oil change done while I was there. David made the purchase of my new Ram quick and easy. RJ and the other staff were fantastic.
Easy to work with, no pressure, and got a great deal. Dealer could not find a problem. On March 3, a miles from home, it happened again. Nearly got crushed by a tractor trailer. Engine light came on. Had it towed the nearest Jeep dealer. Had to rent a car to get home. I am definitely buying my next vehicle from Shannon and Galeana!!
Mitch Mickens helped me get coverage on the truck to extend my warranty. Best dealer EVER!!!!! Employees are friendly and work with you to the best fonthejr ability. This is the 2nd truck I have bought here. Very great experience. I recommend him to anyone looking for a vehicle. The finance department was awesome really helpful. He's easy to deal with, got me exactly what I was looking for! Allen was a excellent sale person.
He really took care of us. They made everything thing work as if we were family! Thanks for everything! Even with no appointment the service is faster then other dealerships with an appointment. Excellent Service from all of the staff. They all go out of there way to help you! I bought my car from RJ! The finance manager is wonderful too. RJ went out of his way to help me buy my car! Needless to say I needed help with settung it up and after several phone calls to connect and Verizon I decided to go to a dealer. Once there a young man named Timothy Zubrycky offered to help me. He was very through and knowledgeable.
He is knowledgeable about the product, had a great attitude, and was very patient throughout the buying process. I would recommend to family and friends. Had a great experience at galeana Jeep!! My Salesman Jesse Mendoza was superb could not have asked for a better experience. Best salesman i have ever met. He will fight for the best deal on your purchase. It happened two years ago. I sold the car without repairing it. Now they have a new Service Manager that cares about it. Just because of him, I'll give two more stars.
The sales person that I worked with went out of his way to make the process as quick and simple as possible. The guy who handles the finance portion made the process fun! The dealership provided an experience that was better than I had expected. Gigi helped me with everything and was very knowledgeable about the vehicle I was interested in purchasing. I would definitely recommend using Galeana to my friends. Now he can return and with your help, I say one thing. Thank you and Not Forgotten. Alex kept the experience light hearted and pressure free, and helped me find the perfect vehicle that suited my needs.
Alex was extremely knowledgeable and went above and beyond explaining every detail and operation the vehicle had to offer. Very knowledgeable about the car he sold us. Never once did he rush us. He let us know what was going on every step of the way. If you want to feel comfortable with your decision and have zero pressure Ali Good service and sales experience.
Eddie Garcia is very knowledgeable, courteous and helpful. Couldn't be happier with the no pressure sales that this dealership provides. Not once did I feel pressured or forced to make a decision I myself did not choose. Got the right color and model I wanted. My dream car at a price I love. He provided great service and was knowledgeable about the vehicle I was interested in. He even provided first aid to my son as he fell while we were there. I was in and out in a couple of hours. Great work Brian I love my car. Good inventory of used 's. Quickly got to a good price and financing was quick and easy.
Salesman Ted Cole gets it done. Thanks guys. Vehicles features were explained well and I was given the opportunity to test drive all that I wanted. They worked with me on trade-in and I was extremely satisfied by all employees that work there. David David my sales person was exceptional. Made my experience a little less painful. Ted was very patient as I had not decided on the type of vehicle I wanted and after a few days with my mind made up, Ted delivered an great truck. Would obviously use Galeana again.
From salesman to finance, everything went smoothly. Kris Crawford was awesome. No high pressure sales and he was an advocate to help me get the beat deal possible. He delivered us an awesome truck with more options that we expected.
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This was my first car buying experience. Ted was very knowledgeable,understanding,and friendly. Juan went above and beyond to make sure I got what I could afford. The sales team there is all around professional. Robb Tyler has been our salesman three times. He's a solid dude, very caring of the customers needs, works hard to get us the right vehicle with in our budget. Went way out his way to ensure we got it all settled last night. Gonna Miss my Rebel but definitely will be enjoying the new Sahara. We have purchased multiple cars from galeana and always go back to Rob. He has always been great.
He works hard at getting us what we want within our budget. Very polite guy!! She was helpful and not pushy. Very pleasant person. We look forward to hopefully working with her again in the future. He will take your from start to finish with the utmost professionalism. I will be sure to visit him again when my lease comes to an end. Great customer service and professional. Leased 2 vehicles. Will be coming back after our leases end. Thank you!! Thank you again for all your help!
They had an off road test area that allowed us to throw a little dirt and get the off road bug. Kris was very attentive to what we we're looking for in a jeep experience. Very considerate and not pushy. I highly recommend him. No high-pressure sales pitches, just friendly and attentive service. We test drove a Jeep, but it was priced well above our budget. We left our number should something less expensive show up on the lot down the line. My daughter bought her first car tonight. We had an amazing experience! Thank You so much Rob Tyler????????????????????
Your service was great and I am so happy to have my dream car. Hats off to you guys! I will be referring people to you!! Thanks again! We have had all three vehicles serviced by Galeana. Galeana has some of the best mechanics and service representatives in the industry. We would not take our vehicle anywhere else. Thank you for all your help. The level of service was outstanding.
I was impressed with your knowledge of the car. Your honest and straightforward approach made the purchase a relaxing and positive experience. I appreciate every effort you made for me. Extremely knowledgeable and just easy to work with. RJ did well helping me choose a car. Chris Millar and Angel,went out of their was to help me get financing. I will return, and recommend them. Shannon helped us with everything Went to see a jeep at Galeana When we come back in to buy we will definitely be buying from Shannon Go see him!
He walked me through a safety feature on my Ram that I didn't even know about. Thanks a lot Tim for your help. Not had the best experience being forced and pressured into a sale or commitment we werent ready to make. We had finally decided to start car shopping again. We decided on Galeana Kia of Tamiami trail. We were immediately greeted by kind employees. We are so happy! Process was super easy thanks to him! Now we are both extremely happy with our Jeeps!
The reason why I said that is because he was able to help me get into a Jeep Renegade brand new no miles black on black. Very informative, and knowledgeable. I will definitely be back to purchase my next vehicle from him. Exceptional customer service! Worked out a deal with my dad and me even though he was out of town and made the process smooth and easy. Love the staff, makes buying a car so simple Family owned and they made us feel like family from the first day we came in Keep up the great work Galeana I was treated to far more respect than when at the Dodge dealership in Punta Gorda and given a better price than when in Cape Coral.
Shout out to my salesman, Rob Tyler! Shannon was our salesperson, and she was fantastic. She didn't pressure us, just educated us Sykes Bought a car at Galeana today Single best buying experience ever!!! Thank you Galeana for having a sales person like Shannon! King Bought our Chrysler at Galeana.. Great buying experience with Shannon and the whole team!!! Shannon treated us like family Big thanks to Shannon! Great job. I will visit them when I look for a new car sometime this Fall.
That is all I have to say. We would recommend Rob Tyler to anyone who needs a car! He makes the sale go really smooth and has great charisma and character! Trust this review to trust your next buy with Rob!! It was a great experience buying my car with David. I am very pleased and will always bring my cars back to Galeana in the future! DeBoer David worked hard to help me find what I needed He did all that he could to make sure I got exactly what I wanted! From her first phone call after my internet request to taking delivery of the vehicle, she was on her game.
Galeana, you have a keeper! When we bought the Rubicon we were never shown how to to this. He helped me so much, answered and explained everything to me perfectly and very professional. I highly recommend him for anyone looking for a vehicle. When I called, I spoke with Ken, and asked, I'm sure, a rather strange question. We will deal with Galeana again but Mr Sanetti has to be our go to person.
Everyone was a pleasure to work with and made my experience as smooth as possible. Especially my sales associate Kyle Fleury thanks again?? The financial officer was great also. However, I would not do business with this dealer as Angel Pagen, the finance manager did not do anything to help us with obtaining a good rate. Ken worked things out to our benefit in the end and was very pleasant to deal with.