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After waiting 15mins, the waitress came back to inform us they were out of the app Our meals came soon after to our surprise The mashed potatoes are powered form, the extra sauce was put in the chicken in the kitchen, and instead of it being creamy like every other times,it was a dark brown beef gravy base, the vegetables were saturated in oil - please see pic of the napkin I used to absorb some of the tasteless oil up. Had fish and chips.

Ordered an extra piece of fish with my meal, it was half the size of the first piece. Friend ordered the beet and goat cheese salad with chicken; lucky if there was half a chicken breast in salad, and a quarter of a beet. Meals at Kelsey's are not exactly cheap. I am not swimming in money.

It would be nice if a prosperous chain such as Kelsey's respected the hard-earned money of its customers and provided respectable portions that reflect the prices they charge. Staff was apologetic about chicken in salad and brought out the half breast. This certainly saved face, however, a night dining out should not include me asking, Tiny Tim style, "Please sir, I want some more.

We were advised that the computer system had been done since Friday and we dined on Monday night. We were not entitled to use a gift card or any coupons that we were entitled to use. Not very good considering it is not the customers fault that they do not have a good computer system. Surprising for Cara foods and this is a corporate store.

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We were given a hand written bill.. We went there for a birthday and waited over and hour for are food to come. We made a reservation and it was not even set up. Our waiter only came to us 2. Terrible service for a Kelseys restaurant. I would not recommend this location to anyone and I love Kelseys. The kelseys on Woodlawn is fantastic, would suggest going there. We were there to celebrate 2 birthdays. Our server Leslie was amazing.

She went above and beyond and it was truly appreciated. The manager gave us a free appetizer even though we had not received our email after joining their "club". They also honoured the birthday dessert email that we had. I loved the ambiance and the environment was friendly and very social.

Group Events

I would definitely go back. It was actually one of the best Kelsey's restaurants that we have been to.


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My wife and I made a reservation with our 2 kids to celebrate our 16th wedding anniversary. When our food came my wife immediately saw fresh garlic all over the steamed veggies, and said that she was allergic to garlic is there another option? My wife was then informed that the breaded chicken fried chicken also was marinated in garlic.

There were no other choices for her to eat so she had to sit and watch the 3 of us eat. It was very disappointing. Neither myself or our 2 kids enjoyed their food and thought that the portions were small. We were there for the bon voyage of a sudent employee and this was one of my favourite choices in the area. Food was delicious.

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Options for lunch were great. Service was a little slower than I would have liked. Empty glasses etc. But overall a great place to eat. Con Cast Pipe.

Even though that we made a reservation and the place was empty, they were not ready for our group. Service was slow, but food was good. All the food was great except both of us had Luke warm limp French fries! Overall it was satisfactory - glass of wine verrrry expensive- music way to loud -making it hard to converse with companions! Food was good but service slow because the bartender was our server at a bar table - double duty for her. Our second time at this location and could not be happier with the service and food.

Braydon was excellent! Will come back! Our waitress was great! The manager put several tvs on to watch what we wanted to see, with sound, perfect level combined with music from the restaurant. Very professional staff! I enjoyed this time with my son. In fact, I've been watchng IndyCar races with my son approx times in at least 6 of your locations, this one being most recent Not every race, but if we can do it, it's at Kelsey's!

Spinach dip Honey garlic wings Ceasar salad And what ever I get Every time! Thank you Kelsey's! We were seated at our table, the server was great. I was with my two daughters as it was the first time since there fathers death on January 14, We ordered the Appetiser and it was great, then we ordered our main course and all 3 dinners were awful, my one daughters dinner was cold, my other daughters burger was over done and my wings were over cooked, some had sauce, the other ones were half sauced.

I will not be going back either are my daughters bad food, good atmosphere. When I made the reservation it was for but on their system it said If the restaurant had been busier it would have been a problem. Service was kind of slow even though there were not many people dining. Music was way too loud so easy coversation was impossible.

Sirloin ordered was dry and tasteless. Service and other food ordered was good. Food was so so Overall a good workplace if seeking short hours. Found the place toxic. Though some of the staff members and mangers were absolutely amazing , I found the kitchen atmosphere to be toxic and disorganized. Staff members in the kitchen who were in management positions treated other kitchen staff poorly, along with certians staff members who drink on the job daily, putting other staff members safety at risk. Managers were aware of this but refused to do anything about it because I guess it's easier for them to have someone drunk on the line, then be under staffed.

Management also seem to play favorites, favoring the toxic staff members. Time management! Would work during typical dinner rushes where staff is most needed. Sometimes this would mean coming in for 3 hours and leaving once the dinner rush was over. Hours were very unpredictable and usually less than 10 hours a week. The hardest part of the job was working by yourself during dinner rushes and falling behind with chit times. What I learned. Albert — 10 September Manage people; handle, balance, and deposit cash and coupons; interact with guests; problem solve; handle and serve food; hiring and training new staff; create management and FOH schedule; payroll with the use of Ceridian.

Ignorant Owner.

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Worked there a while back. Owner decided to change the frequency of dishwasher duties as I was being trained. Doubled the work from a full days shift to just one shift doing everything. And only one person doing it. Toxic environment and not a great workplace. Its worst job to have. The co workers are great, they make working there fun,after that the management is horrible they don't care about the employees neither head office.

Some days, work wasn't enjoyable. For the year and a half that I was working for this company, it was a not fun at all. Never had the proper cooking utensils, management is never on the same page, and servers got to do whatever they wanted to do. I found it good at first but as soon as a quality caring manager left it was a joke.

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Kelseys Original Roadhouse - Guelph South

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